Refund Policy
Effective Date: January 23, 2026
Returns
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
Return Conditions
To be eligible for a return, items must be:
- Unused and in the same condition that you received them
- In the original packaging
- Accompanied by proof of purchase
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable products
- Personal care items
- Sale or clearance items (unless defective)
How to Return
To initiate a return, please contact us at [your email address] with your order number and reason for return. We'll provide you with return shipping instructions.
Refund Process
Once we receive your returned item, we will inspect it and process your refund. Refunds will be issued to your original payment method within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
Contact Us
If you have questions about our refund policy, please contact us at [your email address].